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Tag: digital marketing survey

  • Survey: Communicating with Chatbot

    Survey: Communicating with Chatbot

    What do you look for while talking to a chatbot?

    Here’s a look at last week’s results where we asked users about their interest in animated content.

    The results are very interesting.

    • It’s quite evident through our survey that most of the respondents (39%) like animated content because it’s easy to understand, 26% of them like it because its attention grabbing and around 22% of the respondents like animated content because it is visually appealing.
    • About 10% of the respondents prefer such content because its quirky, while a small chunk of respondents (3%) have other reasons to like animated content.
    • Majorly most of the respondents like animated content because it is easy to understand, attention grabbing and visually appealing. Brands must take a note of this and accordingly plan their content strategy.
    • Brands should consider the preferences of audiences and use it for their benefit by creating impactful content that can help boost the reach while efficiently delivering brand’s message.
  • Survey: Your Interest in Animated Content

    Survey: Your Interest in Animated Content

    Why do you like animated content?

    Here’s a look at last week’s results where we asked users about their interest in watching live videos on social media.

    The results are very interesting.

    • As you can see from the above chart, majority of the respondents (47%) said that they always watch live videos on social media while about 39% of respondents sometimes watch these, and only 14% of them never watch them.
    • The results showcase that most of the users do watch live videos on social media, which is a unique way to create real time brand awareness leading to high customer engagement.
    • Brands should make sure to notify their audiences in advance about the live event and its agenda.
    • Live streaming events are a great way of indulging in two-way conversation between the brand and customers, which can also help brands to gain insightful customer feedback.
    • Brands should focus on keeping the content interesting to retain the customers attention during live streaming.
  • Survey: Watching Live Videos on Social Media

    Survey: Watching Live Videos on Social Media

    How often do you watch live videos on social media?

    Here’s a look at last week’s results where we asked users about their interest in event invites sent on Facebook

    The results were quite interesting.

    • As you can see from the above chart, most of the respondents (51%) said that they respond to Facebook event invites sometimes while about 40% of the respondents always respond and only 9% of them never respond to such event invites.
    • The results showcase that most of the users do respond to event invites on Facebook, which provides an excellent opportunity for brands to engage with their customers in a unique way.
    • Creating events on Facebook will help brands to create awareness and make people aware about the activities conducted by the brand.
    • It’s paramount to well describe the event and use quality content and appealing images to attract the audiences’ interest.
    • Brands should focus on delivering quicker responses to user queries as it will make them feel valued and will also avoid any loss of interest from the event due to delayed response.

     

     

  • Survey: Your interest in Facebook Event Invites

    Survey: Your interest in Facebook Event Invites

    How often do you respond to Facebook event invites?

    Here’s a look at last week’s results where we asked users about their preference for meme format content

    The results were very interesting.

    • As evident from the above chart, most of the respondents (93%) like content made in meme format. Only 7% of the respondents, said they don’t.
    • With the rise in popularity of memes, marketers must initially study its audience when working with such format as it can only help them to target the gen Z who are the majority consumers of memes.
    • Marketers should do in-depth research to understand the popular trends and their true meaning to create engaging content.
    • As memes have short life the content must be produced quickly and should hold a viral element to achieve higher impressions.
  • Survey: Content in Meme Format

    Survey: Content in Meme Format

    Do you like content in meme format?

    Here’s a look at last week’s results where we asked users about their usage of AR feature for shopping purpose.

    The results were very insightful.

    • It’s very clear from the above chart that most of the respondent (88%) like using AR feature for shopping purpose while on the other hand only 12% of the them said they don’t.
    • With more people shopping online, marketers should match the dynamic nature of the market and provide more engaging ways to shop online.
    • Brands should provide AR solutions to consumers, allowing customers to visualise the product in real-time and give a more enhanced ‘try-before-you-buy’ digital experience.
    • Brands should bring this to benefit to satisfy customer for long-term and ultimately boost sales.
  • Survey: Augmented Reality Shopping

    Survey: Augmented Reality Shopping

    Do you like the AR feature offered by brands for shopping purpose?

    Here’s a look at last week’s results where we asked users about their usage of chatbot on website.

    The results were very interesting.

    • As evident from the above chart, most of the respondents (80%) interact via chatbots on website for their queries. Only 20% of the respondents, said they don’t.
    • These virtual assistants are crucial to brands for smooth consumer interaction and support leading to impactful marketing.
    • The 24/7 assistance provided by chatbots can help the brands to reduce the business cost and increase leads/sales.
    • This will also allow brands to reach out to their potential customers helping build strong customer relations.

     

  • Survey: Engaging via chatbot on websites

    Survey: Engaging via chatbot on websites

    Do you interact via a chatbot on websites for your queries?
    Here’s a look at last week’s results where we asked users about the frequency of using sponsored AR filters.
     

    The results were very insightful.

    • As evident from the above chart, majority of respondents (44%) don’t use sponsored AR filters on social media, 33% of the respondents use them, on the other hand 23% of the respondents use them sometimes.
    • By understanding the numbers in the graph, brands should initially make consumers more aware about this feature and then integrate it with creative strategies to retain the attention of the target audience.
    • AR filters have gained a lot of popularity due to its availability on almost all social media platform and this can benefit the marketers considering its wide reach.
    • Marketers should understand the consumer needs while building the sponsored filter to ensure entertaining engagement between brands and audiences to ultimately create a viral effect.
  • Survey: Use of sponsored AR filters on social media

    Survey: Use of sponsored AR filters on social media

    Do you use sponsored AR filters on social media?

    Here’s a look at last week’s results where we asked users about the frequency of scanning QR codes.

    The results are quite interesting.

    • As you can see from the above chart, most of the respondents (50%) scan QR code sometimes while about 37% of the respondents always scan QR code and only 13% of them never scan QR code.
    • The results showcase that most of the users do use QR codes, which provides an excellent opportunity for brands to use this opportunity for driving direct traffic to stores and websites while expanding their reach and increasing conversions.
    • Brands can use a lot of creative elements with QR codes and build curiosity among the users with unique patterns that will attract more consumers and retain their attention for a longer time leading to higher brand recall.
    • Brands have a chance to augment marketing efforts by using this unique, convenient and cost-effective method to reach their target audience.

     

  • Survey: Scanning QR Code

    Survey: Scanning QR Code

    How often do you scan QR code?

    Here’s a look at last week’s results where we asked users about resolving issues from brands.

    The results are very interesting.

    • As per our survey, 35% of the respondents prefer getting an issue resolved through call, 33% of respondents who prefer Live Chat and the remaining 32% prefer E-mail.
    • It’s very evident that there is almost an equal distribution when it comes to ways of getting an issue resolved with a brand.
    • Handling and resolving customer complaints gives brands an insight into the working of a product or service offered and scope for further improvements to provide better customer experience.
    • It is crucial to resolve customer issues on time, as this helps build credibility and strengthen customer relationships.
    • Brands should make sure to provide seamless and quick resolutions across all channels.
  • Survey: Resolving issues from brands

    Survey: Resolving issues from brands

    What is your preferred way of getting an issue resolved with a brand?

    Here’s a look at last week’s results where we asked users about shopping on Pinterest.

    The results are very interesting.

    • As evident from the above chart, most of the respondents (60%) don’t use Pinterest for shopping. Only 40% of the respondents, said they use Pinterest for shopping.
    • Pinterest shopping is an emerging feature and hence there is a lack of awareness among the audience about it.
    • Considering the numbers, brands should firstly make consumers aware about this feature and then integrate it in their strategies to target audience to maximize reach.
    • Pinterest’s in-built image search feature is very interesting that makes search easier for customers, helping them to save time and allowing brands to drive traffic from the right audiences.
    • Brands should take an initiative to encourage consumers to use this feature that will help them to get more visibility as well as boost their sales.