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Tag: data protection

  • Weekend Digital Media Round-Up: From global to local: driving brand success through cross cultural marketing, Data-driven consumer insights: How AI and analytics are shaping the future of consumer media marketing, Empowering businesses to overcome barriers and embrace AI transformation & More….

    Weekend Digital Media Round-Up: From global to local: driving brand success through cross cultural marketing, Data-driven consumer insights: How AI and analytics are shaping the future of consumer media marketing, Empowering businesses to overcome barriers and embrace AI transformation & More….

    1.From global to local: driving brand success through cross cultural marketing

    The resurgence of Chinese tourists post-pandemic and their significant impact on the global travel industry. It highlights the importance of personalized marketing strategies that blend global appeal with local relevance to attract Chinese tourists. The article also emphasizes the role of Huawei’s Petal Ads in helping travel companies create targeted campaigns that resonate with Chinese travelers, enhancing engagement and brand visibility. [Source: The Drum]

    2. Data-driven consumer insights: How AI and analytics are shaping the future of consumer media marketing

    How AI and data analytics are transforming consumer media marketing. It highlights the shift from traditional, intuition-based strategies to data-driven, personalized marketing approaches. AI-powered tools, such as smart keyboards, enable real-time, contextual advertising, enhancing consumer engagement and trust. The integration of AI in marketing leads to hyper-personalized experiences, improving conversion rates and customer loyalty. [Source: Express Computer]

    3. Empowering businesses to overcome barriers and embrace AI transformation

    AI is transforming cloud infrastructure by enhancing intelligence, efficiency, and adaptability. Lenovo ISG is making AI accessible to businesses of all sizes through initiatives like the AI Innovators Program and sustainable technologies like Neptune Liquid Cooling. These efforts support India’s digital transformation and sustainability goals. [Source: ET Edge Insight]

    4. Privacy pays: Why data protection is the new customer currency

    Experts from SBI, Arata, Bikanervala, and Ipsos India discuss the growing importance of data privacy in AI-led marketing. They emphasize robust data protection as a key to building customer trust, navigating complex regulations, and balancing AI capabilities with privacy concerns. The discussion highlights proactive measures and secure data frameworks to ensure compliance and customer confidence. [Source:Ā  Afaqs]

    5. A new branding playbook: Gen Z, sustainability, & the art of packaging

    Gen Z’s focus on sustainability, personalization, and authenticity is reshaping branding and packaging strategies. Brands need to create eco-friendly, story-driven packaging and build trust through honest, purpose-driven narratives. Personalization and meaningful engagement are crucial for connecting with this generation, who value inclusivity and environmental responsibility. [Source: Social Samosa]

    6. What the rise of the niche and nano-creator means for influencer marketing

    The rise of niche and nano-creators, driven by TikTok’s algorithm, is reshaping influencer marketing. Smaller, specialized creators deliver higher engagement rates and better ROI, leading marketers to allocate more budgets to them. This trend is expected to continue as brands seek targeted and authentic connections with audiences. [Source: Digiday]

    7. Five More CX Trends And Predictions For 2025

    Customers are becoming less tolerant of poor experiences, giving companies fewer chances to make things right. Despite the rise of AI, the phone remains a crucial support tool, though digital self-service is improving. Hyper-personalization and indistinguishable AI-human interactions are enhancing customer experiences, but human-to-human communication remains essential. [Source: Forbes]

    8. How AI Is Quietly Transforming E-Commerce Search And Discovery

    AI is revolutionizing e-commerce search and discovery by moving beyond traditional keyword searches to deeper, more intuitive classifications. This approach enhances customer engagement and conversion rates by providing highly relevant product recommendations. AI-driven search algorithms continuously improve by learning from user behavior and preferences. [Source: Forbes]

    9. The Future of Gaming is Gen-Z on Smartphones Earning Millions

    Gen Z gamers are earning millions through esports competitions like the 2024 PUBG Mobile World Championships. The event, held in London, featured 16 teams competing for a share of $3 million. The popularity of such events highlights the growing influence of mobile gaming and esports among younger generations. [Source: Bloomberg]

    10. AI from India, for India and the World: Shaping future with emerging tech

    Cross-channel marketing strategies can boost conversion rates by up to 31%. Businesses see significant engagement and app stickiness improvements by using multiple channels like email, SMS, and push notifications. Tailoring these strategies to regional and industry-specific nuances is crucial for optimizing results. [Source: Marketing Tech]

  • GDPR and its impact on Third-Party Data Processors

    GDPR and its impact on Third-Party Data Processors

     

     

    Two decades back, no one would have anticipated the amount of digital content we create, consume, share, monetize, and use across the globe. So why should we still follow a 1995-based data protection directive? Keeping in mind this incongruity of laws and the mind-boggling ways in which data is used today, Europe’s policymakers have come up with the General Data Protection Regulation (GDPR), which is to come into effect from 25th May 2018.

    What GDPR means for your third-party data processors?

    Under this, any third-party processor you use has to comply with the new law. Thus, entities or companies that act as ā€˜controllers’ or ā€˜processors’ of Personally Identifiable Information (PII) will be liable to comply with the GDPR rules. PII is anything that identifies a person (name, IP address etc.).

    The law will be more pronounced for the controller of data (an entity that regulates or determines how the processed data will be used). Controllers will now have to be more alert when choosing their vendors and dealing with them. Managing them the right way will constitute a major part of the compliance process.

    The process becomes quite a task in a field like MarTech, where there are several applications and vendors working seamlessly to yield digital marketing outcomes. Hence, it becomes all the more important for MarTech companies to look at the overall vendor ecosystem, the tools used, the compliance in place, and how they play out in a ā€˜large picture’ scenario.

    Third-Party Vendors – How they can gear up for GDPR?

    Third-Party vendors will need to ensure a bare minimum compliance for these aspects –

    1 – Updating the data processing agreements.

    2 – Add GDPR rules to their knowledge repository to ensure organization-wide compliance.

    3 – Keep the customers notified about the changes that will entail in their relationship due to the GDPR coming into force in less than 6 months.

    4 – Keep checklists and templates ready for better operations-level compliance.

    Other data processors like Hubspot and Salesforce have certified with Privacy Shield, and have notified their goal to comply with the GDPR rules.

    Your duty as a controller just became more vital

    As a controller of data, you need to ensure that the vendor you are working with complies fully with the GDPR norms. You need to thoroughly vet new vendors, so that your overall data protection compliance doesn’t set off red flags. You need to ensure that they have the required certifications in place.

    You may also interact with them to understand how they intend to comply with the GDPR laws. The degree to which they have been vocal about their intention in the interaction will tell you about their readiness to comply with this regulation. Check if they have the processes, tools, and practices in place to retrieve old data, or delete data that isn’t conforming to the GDPR regulations.

    Remember that both of you are in it together. Hence a strong collaborative spirit and mutual understanding will help to iron out any issues in the third-party processing of data under the GDPR norms.