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Tag: 2014

  • Growth and Trends in e-commerce India 2014 – Key factors for e-retailers to concentrate on!!

    Growth and Trends in e-commerce India 2014 – Key factors for e-retailers to concentrate on!!

    E-commerce trends 2014 @L

    Apart from metros, people residing in Tier II and Tier III cities are accessing the Internet through their mobile phones to browse and shop online. This growing trend presents every e-commerce site with ample number of opportunities to reach out to consumers.

    While being online is the key factor for growth, here are a few pointers that can help every e-commerce portal post their initial set-up.

    Be Mobile – The availability of 3G services, cheap broadband plans, affordable smartphones and the purchasing power has lead to Indians being highest users of mobile phones across the world. Surprisingly they have begun to access the Internet through the phone for shopping which means your website should be mobile friendly.

    Delivery Services – Flipkart gained popularity amongst nascent Indian online shoppers by offering them free delivery on their purchases. Over the time, free deliveries were restricted to billings above a predetermined amount. With the foray of Amazon and other growing Indian e-retailers, the race to deliver first has got even more competitive as customers can enjoy multiple delivery options. Online retailers have expanded their areas of delivery to include Tier II and Tier III cities along with Tier 1 cities.

    Customer Support and After Sales Service – After-sales is the key once the consumer receives your product. Online retailers have to offer hassle-free options and quality customer support to consumers whereby they can return the goods if they are unsatisfied with them. This generates a feeling of trust amongst customers. Once the level of trust is gained, customers will feel confident about ordering higher value items such as refrigerators, microwaves, other home appliances, and even more expensive jewellery products online.

     

    Coupon Codes and Discount offers

    Currently, India is witnessing a transition towards online shopping which can be capitalized by offering attractive discounts, bargain offers, freebies and much more to online shoppers. Coupon codes and different deals can be designed in collaboration with specific brands or coinciding with festive occasions. If you are looking for an example, you could browse through www.couponraja.com, India’s premier coupon aggregator on latest coupon deals and offers including some exclusive ones.

    Targeted Customer Segment – The ASSOCHAM report predictably shows how the youth segment (18 to 35 years age group) dominates online shopping in India. The items that get sold and bought online therefore cater to this youth segment. The same demographic is the predominant user of both social media (Facebook, Twitter and Pinterest) and online shopping portals.

    Active Social Media Presence – An Active social media presence extends to more than just creating a page or a profile. It is essential to interact with customers, acknowledge their posts, offer useful tips and guidelines through social media platforms and others help you to build up customer engagement, an absolute must in today’s digital market space. In short, be there and be proactive.

    LogicSpeak:

    While there are 900 million cell phones in India, the number of mobiles connected to the internet is no more than 150 million. As Internet penetration via mobiles grows in India, more and more people will continue to buy gift items, electronic products, accessories, apparel, computers and peripherals online.

    Wondering how engaging is mobile technology vis-a- vis online shopping in the Indian scenario? Well as of now, Android and iOS apps of Couponraja and Compareraja have crossed the 20,000 mark in downloads month after month post their formal launch.

  • Crucial trends for 2014 in the Digital space: Expert Opinions

    Crucial trends for 2014 in the Digital space: Expert Opinions

    Digital marketing strategy @LogicserveDigi

    As we progress into 2014, online marketing experts are airing and exchanging their views on the way forward for the evolving digital markets. With expectations of sweeping changes likely to happen, we present to you insights from our in-house experts on what will work for us.

    Our in-house experts include:

    1. Mr. Ashish Gaikwad, Design Head
    2. Mr. George P, AVP, Online Search Marketing
    3. Ms. Manvi Gupta Sharma, Sr. Manager, Brand Outreach
    4. Mr. Tejas Thakkar, Assistant Manager, SEO
    5. Mr. Santosh S, Online Marketing Manager

    Look out for design evolution in scrolling patterns

    The first fold mantra that was looked upon as an established design pattern is likely to see an end soon. Why? The evolving user behaviour reveals trends to move away from this traditional design feature. A few research studies conducted over the year points out that users have started seeking rich content along with easy navigation processes to facilitate this content. It has now become a challenge to make user stay and dig deeper the page in the absence of rich content. In fact, only the designers are very much likely to admire a well designed page.

    When designing a page remember it is going to be viewed daily. An effective design that adapts to the above mentioned purpose will be an added advantage to increase visitors. ‘Scrolling Patterns’ are going to be extensively used. Different types of touch screen devices which has internet access like (Mobile,Tablet,Xbox,TV etc.) has also played a vital role in changing the established pattern of scrolling. We can find many e-commerce and social media websites have started using infinite scrolling pattern. Other scrolling patterns we might see will be column wise horizontal scrolling, parallax scrolling, element or object based scrolling.

    Ashish Gaikwad, Design Head

    Google will be giving more importance to Product Listing Ads in 2014

    In 2014 we may not be observing radical changes in Adwords as seen in 2013. Google has already began to experiment a few things on the sponsored ad listings i.e. an Orange Google ‘Ad’ images will start to appear or already is appearing on paid ad listings. Also, I look forward to see the impact on click through rate, whether the CTR goes up or down that remains to be seen. But the Orange button is kind of eye catching and I am looking forward to see the campaign performance.

    Google is giving more importance to Product Listing Ads (PLAs)… why not? They are paid now. For nearly a decade, online merchants were getting free traffic through Froogle/Google Base will no longer be free as the products will be listed on commercial model built on the Product Listing Ads program.

    PLAs will be moving from the right hand side of the SERP to top spots on the left and its popularity is growing and may outperform regular paid text ads.

    George P, AVP, Online Search Marketing

    Mobile is the way to go and yes don’t forget ‘Geo Tagging’ 

    If we see the consumer trends of the past six months, we know that mobile is the next big platform. While social networking platforms such as Facebook, LinkedIn, Twitter will continue to accelerate consumer engagement, we need to watch out for messaging apps such as Line, Whatsapp, etc which will precede them.

    ‘Geo Tagging’, is another area that might work as a big boost for your integrated marketing strategies. Pinterest has already realised its importance and is giving brands a chance to place their pins. Even through these changes, quality content still remains the king and the indispensable ingredient for generating fruitful interactions.

    Integrating social media strategy with the marketing and branding strategies will become a must.

    Manvi Sharma, Sr. Manager, Brand Outreach

    The claims of SEO’s death are an exaggeration. SEO is still alive and much more evolved than ever!

    SEO isn’t dead. On the contrary it is still alive and much more evolved than ever. As long as we have search engines, we will continue to have SEO. One thing we all need to agree is that the landscape has changed now. It can be considered as a new start for the SEO. The strategies that worked probably a year ago would not work for you any longer. Traditional link building that comprised directory submissions or article submissions may not work for you anymore and social signals will carry more significance in SEO.

    Out of those unnamed and assumed 200 odd factors of Google Algorithms that help us rank a website well in search results, content still plays the most important role in SEO. It might still be just a piece of the puzzle, albeit a very crucial one!

    My mantra for SEO 2014 would be ‘Stay away from the shady SEO techniques, focus on Quality over Quantity, build content that is easy to find and good enough to be shared by the readers, link smartly and socialize well.’

    Tejas Thakkar, Assistant Manager, SEO

    Synchronizing user behavior & data with Paid Search, Social & Display

    New paid search features such as Google RLSA & Search Companion will use more audience data & behavior to decide ad placement & bidding. For example Motor Insurance Companies may raise the bid when your renewal is approaching & bid down after renewal.

    With increasing use of Smartphone & high speed data availability mobile will be preferred device for research, entertainment activities. It will make sure 2014 Mobile campaigns spends are bigger, the challenge is small screen size. As Facebook ad platform evolves to the next level we expect more targeted campaigns with tools such as Facebook Advance audience tool. It allows you to use email database & send specific messages.

    – Mr. Santosh S, Online Marketing Manager

    In a nutshell 2014 will be a great mixture of advance technology & creativity.

    What do you think does 2014 have in store? Share your views!